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American Rubber delivers to all 48 states within the continental US. For inquiries from all other locations please see below. Order-to-delivery time can range from 3-14 days depending on delivery location and product availability. By placing an order for any product – customer authorizes American Rubber Technologies, Inc. to hire a freight trucking company on customer’s behalf. All sales are “Freight On Board” (FOB) meaning that title ownership of the goods transfers to customer when goods are loaded onto truck at seller’s facilities. Seller is not liable in the unlikely event that loss or damage occurs thereafter. Customer is responsible for incoming inspection of the goods at the time of delivery and for noting any shortages or damage to the goods on the freight slip that customer must sign to receive the delivery. American Rubber Technologies will assist customer with filing freight claim and receiving replacement product in the unlikely event of a damaged or missing goods problem. Once the freight slip is signed 'received in good order' by the customer, there is no possibility of filing a successful freight damage claim. Motor freight company will call customer ahead of time to schedule an appointment to deliver the goods. Customer or customer's representative must be present at time of delivery. Customer may be responsible for an additional re-delivery fee if the truck arrives with the goods but the customer is not present for the delivery. Customer is responsible to assure that a 48ft-long freight truck is able to get to the provided shipping address, or otherwise make arrangements to pick up the goods from the local freight terminal or transfer the goods at a mutually agreed upon location that the freight truck can get to - most freight companies do not have smaller trucks. It is the customer’s responsibility to facilitate the delivery and to assure that delivery of the goods to their shipping address by a freight truck is possible. Pricing will include for lift gate/residential service, therefore LTL carrier will unload pallet at curbside in front of the house. It will be customer’s responsibility to move it from there. Canada, Alaska, Hawaii, Puerto Rico, Other locations outside Continental US: Customers residing outside of the continental US can also hire their own independent forwarding agent that is based in the US. In this case, American Rubber Technologies will guarantee delivery to the agent's US address. American Rubber Technologies may be able to provide customer with a referral to a forwarding agent that was used by one of our past customers in your location. Please email sales@americanrubber.com to inquire about this option.
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